Effective Date: June 25, 2024
Welcome to Craft Lab Ranking! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website craftlab-ranking.com, and use our services, which include Social Media Management and Search Engine Optimization (SEO).
1. Information We Collect
We may collect and process the following types of personal data:
- Contact Information: Name, email address, phone number.
- Account Information: Username, password.
- Payment Information: Credit card details, billing address.
- Content: Any messages, feedback, or other communications you provide.
2. Information We Collect Automatically
- Usage Data: IP address, browser type, operating system, referring URLs, page views, and access times.
- Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your interaction with our website and services.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Manage Our Services: Including creating and managing your account, processing transactions, and providing customer support.
- To Improve Our Website and Services: Analyzing usage data to understand user behavior and preferences.
- To Communicate with You: Sending updates, newsletters, promotional materials, and other information related to our services.
- To Ensure Security: Protecting against fraud, unauthorized transactions, claims, and other liabilities.
4. How We Share Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, please note that no method of transmission over the Internet, or method of electronic storage, is 100% secure.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: The right to request access to your personal data.
- Rectification: The right to request corrections to any inaccurate or incomplete personal data.
- Erasure: The right to request the deletion of your personal data.
- Restriction: The right to request restrictions on the processing of your personal data.
- Portability: The right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
- Objection: The right to object to the processing of your personal data.
To exercise these rights, please contact us at [email protected]
7. Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that a child under 16 has provided us with personal data, we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
OCTO VAULT LIMITED
Email: [email protected]
Address: Unit 2A, 17/F, Glenealy Tower No.1 Glenealy, Central Hong Kong S.A.R